You ‘Liked’ Budweiser, Carlsberg, Foster and Heineken on Facebook. What if this results in your car insurance premiums going up? Is this fair?
Tagged as:
beer consumption,
best practice,
big data,
car insurance premiums,
data mining,
discrimination,
Facebook,
measurement,
privacy,
recruitment,
research paper,
social media use.,
statistical term,
user rights
In real estate, location is the be-all and end-all. In social media it is rankings, but can we trust them?
Tagged as:
benchmarking,
best fashion blog,
best practice,
big data,
buzz marketing,
fashion,
Milan Fashion Week,
Paris Fashion week,
rating and ranking,
ROI,
trust
Most rankings do not measure what matters, such as whether the cost of a degree is worth it – find out which ones do measure what matters.
Tagged as:
benchmark,
best practice,
big data,
Bloomberg,
business school rankings,
Businessweek,
data analytics,
Financial Times,
global MBA rankings,
methodology,
reliability,
validity,
why benchmark
Saving costs makes providing excellent service difficult. This blog entry provides 3 tips to improve customer experience.
Tagged as:
benchmark,
business ethics,
CCO,
chief customer officer,
client service,
creativity,
customer experience,
customer service,
customer support,
ethical business,
hotel in rome,
lifetime customer value,
Rome,
ropes to skip
