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	<title>ComMetrics - web benchmark, web analytics,  blogs, e-commerce,  Zürich &#187; Budweiser</title>
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		<title>FT ComMetrics Global 500 blogs case study:  Beck&#8217;s beer</title>
		<link>http://commetrics.com/articles/ft-commetrics-global-500-blogs-case-study-becks-beer/</link>
		<comments>http://commetrics.com/articles/ft-commetrics-global-500-blogs-case-study-becks-beer/#comments</comments>
		<pubDate>Sat, 13 Dec 2008 10:01:18 +0000</pubDate>
		<dc:creator>Urs E. Gattiker</dc:creator>
				<category><![CDATA[a dos and don'ts]]></category>
		<category><![CDATA[b why benchmark failures]]></category>
		<category><![CDATA[c blogging - case studies]]></category>
		<category><![CDATA[d business Fortune 500]]></category>
		<category><![CDATA[Beck's]]></category>
		<category><![CDATA[blog benchmarking]]></category>
		<category><![CDATA[blog metrics]]></category>
		<category><![CDATA[Budweiser]]></category>
		<category><![CDATA[c micro-blogging  Twitter]]></category>
		<category><![CDATA[FT ComMetrics Blog Index]]></category>
		<category><![CDATA[FT Global 500]]></category>
		<category><![CDATA[InBev]]></category>
		<category><![CDATA[measure blog success]]></category>
		<category><![CDATA[social media measurement]]></category>
		<category><![CDATA[Stella Artois]]></category>
		<category><![CDATA[why benchmark SM?]]></category>

		<guid isPermaLink="false">http://commetrics.com:80/?p=826</guid>
		<description><![CDATA[British comedian Darius Davies takes Beck's beer .... or fails with the company's new blog adventure. This is a case where a brand and its advertising agency have managed to break most good practice guidelines bloggers adhere to. Besides questionable content the blog is not very user-friendly at all - easy navigation remains a pipe dream. This post explains why beer lovers will not want to re-visit this blog is explained below - read and learn.]]></description>
			<content:encoded><![CDATA[<p></p>
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<ul>The Ups, Downs, Ins, and Outs of corporate blogging at a <a title="Fortune 500" href="http://howto.commetrics.com/?page_id=126">Fortune 500</a> -  at least as far as size is concerned <img src='http://commetrics.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> .<br />
Beck&#8217;s (an InBev brand besides Stella Artois and Budweiser) provides a good example for how not to do it &#8211; <strong>ropes to skip </strong>- the entire blog site is in Flash &#8211; making navigation a headache<br />
This post explains why beer lovers will not want to re-visit this blog &#8211; read and learn.
</ul>
<p style="padding-left: 30px"><a title="the ropes to skip - failures, successes and in-between achievments - the Ups, Downs, Ins and Outs about corporate blogging - subscribe to ComMetrics blog" href="../?cat=425" target="_blank">Volvo, China Mobile, Nike, Starbucks, Apple, ABB, Swisscom and more &#8211; case studies about corporate blogs</a></p>
<p style="padding-left: 30px"><a href="../?p=15">Before You Start a Corporate Blog, Tie Your Shoe Laces Properly</a></p>
<p style="padding-left: 30px"><a title="Daimler is being creative and innovative letting its younger employees blaze down the blogging trail - interesting stuff" href="../?p=104" target="_blank">happy birthday Daimler &#8211; blog that rocks</a></p>
<p style="padding-left: 30px">
<p>Earlier this week we reviewed a great blog with a new approach (getting students to write for students &#8211; novel approach it ain&#8217;t but surely novel for a bank &#8211; check it out):<a title="Permanent Link to FT ComMetrics Global 500 blogs - case study - Royal Bank of Canada" rel="bookmark" href="../?p=598"></a></p>
<p><a title="Permanent Link to FT ComMetrics Global 500 blogs - case study - Royal Bank of Canada" rel="bookmark" href="../?p=598">FT ComMetrics Global 500 blogs &#8211; case study &#8211; Royal Bank of Canada</a></p>
<p>The above blog will be included in the <a title="FT ComMetrics Global 500 Blog Index" href="http://howto.commetrics.com/?page_id=14">FT ComMetrics Global 500 Blog Index</a>. So will the one we are discussing today. It is:</p>
<p><a title="all in Flash, impossible to navigate - leaving comments is an impossibility, try to link to its content, forget it... too difficult" href="http://Becks.com" target="_blank">Beck&#8217;s beer &#8211; a blog that violates a few social media best practice guidelines</a></p>
<p>Beck&#8217;s brand is owned by InBev, the Belgian brewer who also owns such brands as: Stella Artois and Budweiser.</p>
<p>We and other social media folks were told that Beck&#8217;s marketing agency and staff interviewed more than 1,000 indivdiduals. After all this work they decided on the British standup comedian <a title="page on LinkedIn" href="http://www.linkedin.com/pub/4/815/885" target="_blank">Darius Davies</a> to serve as the voice of the brand.</p>
<p>I went to <a title="benchmark your social media efforts" href="http://my.commetrics.com/" target="_blank">My.ComMetrics.com</a> to check how things would look. They look great as far as <strong><a title="Google PageRank" href="http://howto.commetrics.com/?page_id=71">Google PageRank</a> is concerned &#8211; 6.</strong> I am quite surprised how this site could have such a high rank. If you dig deeper with our tool, few if any links exist to the site.</p>
<p>The comedian Daruis is supposed to be capable to bring truly engaging content to this blog venture. The content is supposed to be relevant and of interest to the beer&#8217;s target audience.</p>
<p><a title="Beck's - fortunately for beer lovers it is a real thirst quencher and not just a flash in the pan like the corporate all flash blog " href="http://www.cytrap.eu/files/ComMetrics/2008/image/12/2008-12-12-BecksInBevThirstQuenchers.png"><img style="margin: 10px" src="http://www.cytrap.eu/files/ComMetrics/2008/image/12/2008-12-12-BecksInBevThirstQuenchers.png" border="0" alt="" width="425" /></a></p>
<p>Unfortunately, some social media people have taken issue with this new blog. For instance, the tone of the blogger is bit hard to take. Neither do I know nor can I be sure that the type of content the Darius comedian is serving on this blog is really of interest to beer lovers. <a title="Becks Bier - InBev brand - when you do it - why should you do it wrong?" href="http://www.cytrap.eu/files/ComMetrics/2008/image/12/2008-12-12-BecksBeerTweet.png"><img style="margin: 10px;float: right" src="http://www.cytrap.eu/files/ComMetrics/2008/image/12/2008-12-12-BecksBeerTweet.png" border="0" alt="" width="275" /></a></p>
<p>The blog was launched during December 2008.</p>
<p>Unfortunately the entire blog site is in Flash. This is not a very user-friendly platform to create a blog that requires some navigation.</p>
<p>You cannot use your mouse to go through some text nor can you right click or navigate back easily.</p>
<p>Neither can you link back to some image or text. You would have to use Print Screen to use the image and than just link to Becks.com &#8211; not really the way you want to do it.</p>
<p>As well it is not really possible to link to a post, image or a particular area of the site because for anybody go gain access you must jump through the age verification hoop and the browser works poorly with Firefox or Opera.</p>
<p>I find that coming up with a reason to return to this blog is difficult for me.</p>
<p>Luckily the RSS feed remains a simple point and click and does not require Flash <img src='http://commetrics.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> . But even here, if you want to read everything, you have to click on the headline. If you use Firefox &#8230;. and the Flash horror starts all over again.</p>
<p>Hence, not even low tech RSS will completely shield you from the horrors of this site. But you can have a look here how the RSS feed will give you trouble if you intend to click on a headline/title:</p>
<p><a title="Becks feed - but you still have a tough time thanks to the using of flash " href="http://becks.com/wp-rss2.php" target="_blank">RSS feed</a></p>
<p>Incidentally, if you search for Beck&#8217;s beer blog on Google you will not find the corporate blog coming up first it is a long way down &#8211; not very good:</p>
<p><a title="Beck's beer blog - search results do not bring it up in the top 3" href="http://www.google.ca/search?hl=en&amp;q=Twitter+beck%27s+beer+blog&amp;btnG=Search&amp;meta=" target="_blank">Beck&#8217;s beer blog</a></p>
<p>Several sites have already commented on this disaster, here is one example:</p>
<p><a title="is this what Beck's bargained for?" href="Becks Beer Could Learn Something From Saturday Night Live" target="_blank">another joke plaid on Beck&#8217;s &#8211; Saturday Night Life</a></p>
<p><strong>Bottom Line</strong></p>
<p><a title="Becks Bier - InBev brand - warum haben die Leute sich nicht zuerst bei End-User Design Experten erkundigt ?" href="http://www.cytrap.eu/files/ComMetrics/2008/image/12/2008-12-12-RT-BecksKingNils.png"><img style="margin: 10px;float: left" src="http://www.cytrap.eu/files/ComMetrics/2008/image/12/2008-12-12-RT-BecksKingNils.png" border="0" alt="" width="275" /></a><br />
My colleague <a title="Twitter account of THE Daimler blogger" href="http://Twitter.com/KingNils">@KingNils </a>said it much better (see to the left) when he did RT my tweet. Freely translated:</p>
<p>&#8220;It is so bad you can tear your hair out and why did they not ask for advice from us.&#8221;</p>
<p>An exercise that costs tons of money and will ultimately not deliver the bottom line results Beck&#8217;s and its parent InBev hoped for.</p>
<p>I keep watching how this case will develop during the next few months. I expect some drastic changes. Let us hope it is not too late. A lot of damage to the brand has already been done.</p>

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