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	<title>ComMetrics &#187; eBookers</title>
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		<title>ComMetrics weekly review: eBookers to Twitter via Google</title>
		<link>http://commetrics.com/articles/very-useful-links-ebookers-to-twitter-via-google/</link>
		<comments>http://commetrics.com/articles/very-useful-links-ebookers-to-twitter-via-google/#comments</comments>
		<pubDate>Sun, 22 Nov 2009 18:30:01 +0000</pubDate>
		<dc:creator>Urs E. Gattiker</dc:creator>
				<category><![CDATA[social media diary]]></category>
		<category><![CDATA[blog metrics]]></category>
		<category><![CDATA[c micro-blogging  Twitter]]></category>
		<category><![CDATA[eBookers]]></category>
		<category><![CDATA[KPI]]></category>
		<category><![CDATA[LinkedIn]]></category>
		<category><![CDATA[measurement]]></category>
		<category><![CDATA[ROI]]></category>
		<category><![CDATA[social media monitoring]]></category>
		<category><![CDATA[Twitter spam attack]]></category>
		<category><![CDATA[Viade]]></category>
		<category><![CDATA[why benchmark SM?]]></category>
		<category><![CDATA[Xing]]></category>

		<guid isPermaLink="false">http://commetrics.com/?p=5748</guid>
		<description><![CDATA[ComMetrics Week in Review: eBookers brings spam to Twitter in a big way while Google invades privacy with Chrome. Plus, free tools and more!]]></description>
			<content:encoded><![CDATA[<p></p>
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<p><a href="http://My.comMetrics.com" target="_blank"><img style="font-size: 16px;vertical-align: baseline;background-color: transparent;float: left;padding: 0px;margin: 10px;border: 0px initial initial" src="http://www.cytrap.eu/files/ComMetrics/2009/image/11/2009-11-22-Metrics-Help-But-Watch-Where-You-Go.gif" border="1" alt="Image - tweet by ComMetrics - #Metrics improve focus. Just be sure you know where you want to go and you focus on the relevant #KPIs to get you there" width="200" height="100" /></a>Every week we tweet about a lot of fascinating stuff, highlighting <strong>great content that is of interest to social media folks and corporate bloggers</strong>. This weekly compilation provides you with our top tweets for the previous seven days.</p>
<p>Our <strong>top stories</strong> include how <strong>eBookers fell into the spam trap using Twitter</strong>, why <strong>Google should be pushing open source with Chrome OS</strong>, an illustration of why <strong>ROI fails with social media</strong>, how <strong>Twitter groups tell something about your reputation</strong>, why <strong>LinkedIn is losing against Viadeo</strong> and how <strong>Xing beats both by making more money</strong>. Plus, check out some <strong>free Twitter tools</strong> to better manage your brand on social networks.<span id="more-5748"></span></p>
<p>In case you missed the last six weeks’ best links:</p>
<p><a title="What happened - GM and eBay stop collaboration, Barcamp, Windows 7 problems and more." href="http://commetrics.com/articles/2009-week-43/" target="_blank"><strong>ComMetrics weekly review: BarCamp to Morgan Stanley via eBay</strong></a> for week 43.<br />
<a title="what happened with Google Groups and why do this tools work so well" href="http://commetrics.com/articles/2009-week-44/" target="_blank"><strong>ComMetrics weekly review: White House to Google Groups</strong></a> for week 44.<br />
<strong><a title="Barcelona’s Picasso Museum and the Museum of Modern Art are blazing the social media trail, a great Webinar you’ll definitely want to fit into your schedule, why Google’s Dashboard is not alleviating the European Commission’s concerns about user privacy," href="http://commetrics.com/articles/2009-week-45/" target="_blank">ComMetrics weekly review: Xing to Picasso via MoMA</a></strong> for week 45.<br />
<a title="ComMetrics Week in Review: Smart social media marketing, from Google to a super barcamp in Vaduz and Amazon spamming Twitter accounts, free tools and more!" href="http://commetrics.com/articles/2009-week-46/" target="_blank"><strong>ComMetrics weekly review: Google to Barcamp Liechtenstein via Amazon</strong></a> for week 46</p>
<p>Don&#8217;t miss the upcoming week! Sign up with your email right now to get it first:</p>
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<p>If you are a #Xing member (<strong>Europe&#8217;s LinkedIn</strong> &#8211; if not, you can <strong>join for free</strong>): Recently, <a title="join now - get the latest intel, tips, tricks - share with and learn from experts like yourself" href="https://www.xing.com/net/smmetrics/" target="_blank"><strong>we launched the Social Media Monitoring group &#8211; be one of the first 100 inaugural members</strong></a>! Your <strong><a title="Xing - Social Media Measurement group - how to make sense out of it all - experts sharing latest intel - insight instead of hindsight" href="http://www.xing.com/group-47361.df6cc4" target="_blank">personal invitation is here</a></strong> #measure #publicrelations</p>
<p><strong>B2B &#8211; Luxury Labels, Manufacturing and B2B</strong><br />
#usability =&gt; VERY USEFUL: <a title="it is not one reason but a combination - BUT acknowledge the mistakes and fix them quick" href="http://www.slicedbreaddesign.com/blog/index.php/2009/11/6-reasons-users-hate-your-new-feature/" target="_blank"><strong>6 reasons users hate your new product feature</strong></a></p>
<p>#things2read &#8211; <strong><a title="focus on operators and get the KPIs down - ask yourself, do they make sense to my stakeholders, such as boss, clients?" href="http://commetrics.com/articles/metrics-2/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=metrics-2" target="_blank">Measuring ROI: Why it fails</a></strong></p>
<p><strong>FREE Tools for Twitter, blogs and Facebook: Tips and tricks</strong><br />
#tips2follow <strong>ComMetrics Footprint: <a title="why Technorati is no longer useful as a benchmark" href="http://howto.commetrics.com/articles/use-of-technorati-authority-suspended-for-now/" target="_blank">Technorati nixes blog rankings</a></strong></p>
<p>1 =&gt; #<strong>Reputation + brand</strong> = <a title="who puts your Twitter feed in what type of list - check it out" href="http://twitter.com/ComMetrics/lists/memberships" target="_blank"><strong>#Twitter lists you are on</strong></a> &#8211; take a copy of the lists your Twitter feed is on and <a title="find out - what is your reputation on the Twitter net" href="http://twitterlists.convinceandconvert.com/" target="_blank">copy it into the &#8216;input&#8217; box here</a> #tools2watch <a href="http://twitter.com/ComMetrics/lists/memberships" target="_blank"><img style="font-size: 16px;vertical-align: baseline;background-color: transparent;float: right;padding: 0px;margin: 10px;border: 0px initial initial" src="http://www.cytrap.eu/files/ComMetrics/2009/image/11/2009-11-19-word-cloud-shows-frequency-density-of-words-used-%20to-describe-comMetrics-on-Twitter.gif" border="1" alt="Image - Google's Android attempts to take a bite out of Apple" width="250" height="150" /></a><br />
2 =&gt; #<strong>Reputation + brand</strong> = copy converter output you get from link above, and <a title="reputation - what is yours on Twitter - watch the output" href="http://www.wordle.net/" target="_blank"><strong>click on create your own</strong></a> to get your graphic (see image at right) #tools2watch<br />
3 =&gt; #<strong>Reputation + brand</strong> = word cloud shows <strong>words used to describe YOU on #Twitter</strong> #tools2watch</p>
<p><strong>Benchmark social media &#8211; best practice</strong><br />
VERY USEFUL: <strong><a title="even though Google Analytics may not be used, Google is VERY accurate about the traffic trends for such a website - amazing - big brother is watching" href="http://www.kaizen-analytics.com/2009/10/google-trends-for-websites-do-you-trust.html" target="_blank">Google Trends for Websites &#8211; do you trust it? neat analysis</a></strong> by @MichaelNotte #metrics2watch</p>
<p>#bcli09 <a title="gemeinn&#252;tzige Institutionen - wie es besser geht beim Nutzen von sozialen Medien" href="http://commetrics.com/download/16/" target="_blank"><strong><em>Soziale Medien f&#252;r gemeinn&#252;tzige Einrichtungen</em></strong><em>: Wie nutzt man diese besser</em></a><em> &#8211; Slides ONLINE inklusive Checklisten und Links zur Umsetzung</em> (<strong>how non-profits can use Facebook, blogs and Twitter </strong>- slides and contributions made during session by Barcamp participants &#8211; very insightful).</p>
<p>RT @dkasrel @michelelinn Social Media: <strong><a title="“I use the word engagement as the new metric, as opposed to viewing.”" href="http://marcom-writer-blog.com/2009/11/18/social-media-its-about-engagement-not-page-views/" target="_blank">It’s about engagement, not pageviews</a></strong> @diannahuff #metrics2watch</p>
<p>READ &#8211; <strong>Viadeo, LinkedIn &amp; Xing are fighting it out</strong> &#8211; who do you think is the winner: #<a title="Revenues at Xing and Viadeo come mostly from subscribers." href="http://www.economist.com/research/articlesBySubject/displayStory.cfm?story_id=14931599&amp;subjectID=526352&amp;fsrc=nwl" target="_blank">Economist says</a>&#8230;</p>
<p><strong>White and research papers &#8211; presentation slides &#8211; trendwatch</strong><br />
#trendwatch #tips2follow: <strong>People don’t buy products and services, they buy solutions to problems</strong>.</p>
<p>Interesting A/B test: <strong><a title="This is a good example of how removing elements isn't always better...if you remove or displace important motivating copy.  " href="http://www.abtests.com/test/25001/email-newsletter-for-demo-club" target="_blank">54 percent improvement on email newsletter sign-up page</a></strong>.</p>
<p><strong>Social Media &#8211; information security, privacy</strong><br />
MUST READ &#8211; <a title="Google could integrate Information Cards and selectors right into the Chrome browser, for instance, forcing an open, user-controlled approach to identity and introducing a new approach to marketing on the web that is controlled by the consumer." href="http://staynalive.com/articles/2009/11/20/all-your-os-are-belong-to-google-why-arent-we-worried/" target="_blank"><strong>All Your OS Are Belong to Google – Why Aren’t We Worried</strong></a>? WE ARE! #threats2watch #things2patch</p>
<p><strong>Cases &#8211; failures &#8211; how you don&#8217;t want to do it &#8211; Social Media 101</strong><br />
#SM101 #trendwatch 1 #<strong>Continental <a title="for a few backs people through their best manners out the window and spam on Twitter" href="http://traveler.fivestaralliance.com/index.php/2009/11/03/tweet-to-win-continental-airlines-offers-startreatment-sweepstakes/" target="_blank">started the #sweepstake #spam mania</a></strong> #pr #publicrelations #badgovernance</p>
<p>#trendwatch 2 #<strong>ebookers CH failed the SM101 test by following #Continental down the Twitter spam trail</strong>. All those who re-tweeted spammed their followers, or was it just their greed that got the better of them? =&gt; <a title="What people do for a chance to win Sfr. 500 or $500 - they damage their own reputation as high-quality tweeters... sad and amazing" href="http://blog.ebookers.ch/de/2009/11/19/ebookers500der-gewinner-steht-fest/" target="_blank"><strong>#reputation mgmt 101 : users spam followers to get a chance to win a voucher worth Sfr. 500</strong></a> #pr</p>
<p><strong>What did we miss this week</strong>? Please add your tweet about what we missed in a comment below. Thank you.<br />
Interested? You should <a title="social media measurement, benchmark, best practice, web analytics, Europe" href="http://Twitter.com/comMetrics" target="_blank">follow us on Twitter</a>.</p>

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