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	<title>ComMetrics - web benchmark, web analytics,  blogs, e-commerce,  Zürich &#187; soccer</title>
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	<description>benchmark social media, benchmark report, improve performance, web analytics, customised services, KPI, scorecard, Kennzahlen soziale Medien, social media strategie Loesungungen</description>
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		<title>ComMetrics weekly review: Real Madrid to GM via Twitter</title>
		<link>http://commetrics.com/articles/2009-week-38/</link>
		<comments>http://commetrics.com/articles/2009-week-38/#comments</comments>
		<pubDate>Sun, 20 Sep 2009 18:30:14 +0000</pubDate>
		<dc:creator>Urs E. Gattiker</dc:creator>
				<category><![CDATA[a analytics taking action]]></category>
		<category><![CDATA[a analytics tools]]></category>
		<category><![CDATA[social media diary]]></category>
		<category><![CDATA[white papers checklists]]></category>
		<category><![CDATA[AC Milan]]></category>
		<category><![CDATA[Arsenal]]></category>
		<category><![CDATA[AS Roma]]></category>
		<category><![CDATA[Bayern Munich]]></category>
		<category><![CDATA[benchmark]]></category>
		<category><![CDATA[Chelsea]]></category>
		<category><![CDATA[Cristiano Ronaldo]]></category>
		<category><![CDATA[FC Barcelona]]></category>
		<category><![CDATA[FC Liverpool]]></category>
		<category><![CDATA[GM brand building]]></category>
		<category><![CDATA[Juventus Turin]]></category>
		<category><![CDATA[Lionel Messi]]></category>
		<category><![CDATA[Manchester United]]></category>
		<category><![CDATA[Real Madrid]]></category>
		<category><![CDATA[soccer]]></category>
		<category><![CDATA[social media analytics]]></category>
		<category><![CDATA[social media monitoring]]></category>
		<category><![CDATA[top shirt sponsorship deals]]></category>
		<category><![CDATA[virtual world revenues]]></category>

		<guid isPermaLink="false">http://commetrics.com/?p=4434</guid>
		<description><![CDATA[ComMetrics Week in Review: 10 Downing Street losing against Twitter, Real Madrid and Barcelona battle it out, plus the best KPIs for social media analytics.]]></description>
			<content:encoded><![CDATA[<p></p>
<div class="topsy_widget_data topsy_theme_blue" style="float: right;margin-left: 0.75em; background: url(data:,%7B%20%22url%22%3A%20%22http%253A%252F%252Fcommetrics.com%252Farticles%252F2009-week-38%252F%22%2C%20%22style%22%3A%20%22big%22%2C%20%22title%22%3A%20%22ComMetrics%20weekly%20review%3A%20Real%20Madrid%20to%20GM%20via%20Twitter%22%20%7D);"></div>
<p><a title="150 virtual worlds by the end of 2009 - 300 estimated by the end of 2010 - advertising revenue growing..." href="http://www.cytrap.eu/files/ComMetrics/2009/image/09/2009-09-15VirtualWorlds%3DEst9bnAdvRevenueBy2012inUS.png"><img style="float: left;margin: 10px;border: 0px initial initial" src="http://www.cytrap.eu/files/ComMetrics/2009/image/09/2009-09-15VirtualWorlds%3DEst9bnAdvRevenueBy2012inUS.png" border="0" alt="graphic showing the upward trend for advertising revenues regarding virtual worlds" width="200" height="275" /></a>Short link blogging coming your way this week: our <strong>top stories</strong> include <strong>10 Downing Street</strong> in the UK trying to enforce Twitter rules &#8211; tweet must be preapproved before being sent. <strong>Best Metrics</strong> &#8211; how to get social media analytics that your boss understands, <strong>Real Madrid loses against Barcelona</strong> again, <strong>GM&#8217;s innovative way of rebuilding trust in its brand</strong> &#8211; will it work? And finally, yet another <strong>Windows 7</strong> vulnerability to worry about.</p>
<p>In case you missed the last six weeks’ best links:</p>
<p><strong><a title="Aging populations cause bigger threat to pension schemes than Berlusconi's sex games" rel="bookmark" href="http://commetrics.com/articles/2009-week-32/">Very useful links: Friendfeed to Berlusconi</a></strong> for week 32.<br />
<strong><a title="Obama struggles regarding healthcare reform while the Copenhagen conference seems to be destined for failure regarding CO2 emissions" href="http://commetrics.com/articles/2009-week-33/" target="_blank">Very useful links: Trabant to Obama via Copenhagen</a></strong> for week 33.<br />
<a title="Very useful links: UBS to Levi’s via CBS" rel="bookmark" href="http://commetrics.com/articles/2009-week-34/"><strong>Very useful links: UBS to Levi’s via CBS</strong></a> for week 34.<br />
<a title="social media buzz, ethics and privacy matters ..." href="http://commetrics.com/articles/2009-week-35/" target="_blank"><strong>Very useful links: Microsoft vs. Facebook vs. SAP</strong></a> for week 35.<br />
<a title="top stories include Amazon's Elastic Computer Cloud or EC2 vulnerability to hacking, 34 free social media tools, Microsoft and Bing's imminent release of a new, joint feature and how the media shift shows why BBC, AOL and the Guardian are becoming increasingly dependent on social networks like Facebook, Xing and Bebo to get traffic (view chart) and how Twitter may be named in a lawsuit after a driver's tweeting caused freeway carnage" href="http://commetrics.com/articles/2009-week-36/" target="_blank"><strong>Very useful links: Data-theft to tweet-deaths via free tools</strong></a> for week 36.<br />
<a title="banning Twitter - try again NFL..." href="http://commetrics.com/articles/2009-week-37/" target="_blank"><strong> Very useful links: NFL bans Twitter, now with adverts</strong></a> for week 37.</p>
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<p><strong>Social Media TOOLS and GUIDES that make a DIFFERENCE</strong><br />
VERY USEFUL =&gt; Test usability interface (UI) <a title="usability testing online / nice and easy GREAT" href="http://fivesecondtest.com/" target="_blank"><strong>uploading image and getting it tested by online users</strong></a> #trends2watch</p>
<p>VERY USEFUL #tips2follow &#8211; <a title="10 resources that specifically look at the educational use of Twitter" href="http://janeknight.typepad.com/socialmedia/2009/08/twitter-in-the-classroom-10-useful-resources.html" target="_blank">10 Ways to Use Twitter on your university campus</a> &#8211; <strong>very practical AND hands-on</strong> #things2read</p>
<p>VERY USEFUL #tips2follow &#8211; <strong><a title="use Twitter for study help, group projects, catching up on news around the world and on campus, public relations and recruitment, library announcements, and a lot more. Here are 100 ways to use Twitter on campus." href="http://www.onlinecolleges.net/2009/09/14/101-ways-to-use-twitter-on-campus/" target="_blank">101 ways to use Twitter on college campuses from the onlinecolleges.net folks</a><span style="font-weight: normal"> #tools2watch</span></strong></p>
<p><strong>Social Media MARKETING BUZZ &#8211; building Brand</strong><br />
- <strong>Real Madrid vs. Manchester United</strong> | <strong>Cristiano Ronaldo&#8217;s</strong> £80 million transfer was concluded on June 30&#8230; <a title="Real now have the highest revenue of any football club - it doubled since 2002!" href="http://www.cytrap.eu/files/Twitter/2009/image/ComMetrics/06/2009-06-12-Investment-adds-up-in-irrational-football-market-only.gif" target="_blank">what financial crisis? There&#8217;s none when you look at these <strong>clubs&#8217; revenue &amp; record transfer payments</strong></a> (see chart at right).</p>
<p><a title="Advertising deals in soccer - football - Barcelona shows Real Madrid &amp; Liverpool &amp; Co. how to build brand beyond getting money" href="http://www.cytrap.eu/files/ComMetrics/2009/image/09/2009-09-15-ShirtDealWhoGetsMost-LiverpoolNOT.png"><img style="float: right;margin: 10px;border: 0px initial initial" src="http://www.cytrap.eu/files/ComMetrics/2009/image/09/2009-09-15-ShirtDealWhoGetsMost-LiverpoolNOT.png" border="0" alt="graphic showing who got best advertising deals for player shirts" width="300" height="250" /></a><strong>Real Madrid&#8217;s shirt sponsorship deal covers about a fifth of Rolando&#8217;s transfer fee</strong>. But <strong>FC Barcelona</strong> steal&#8217;s the show again by <strong>paying Unicef for having the latter&#8217;s logo on Lionel Messi &amp; Co&#8217;s shirt</strong> &#8211; <strong>supporting a good cause</strong> instead of raking in the money means building one&#8217;s own brand = Barcelona&#8217;s choice.</p>
<p>VERY USEFUL =&gt; <a title="what gets re-tweeted from our blog by whom and how often NEAT" href="http://topsy.com/s?q=site:commetrics.com" target="_blank"><strong>Popular on ComMetrics.com via Twitter</strong></a> =&gt; re-tweets happen more often, nice #metrics2watch #trends2watch</p>
<p><strong>Social Media FIRST to Move &#8211; TRENDWATCH</strong><br />
#trends2watch With the <strong>increasing popularity of virtual worlds </strong>(150 by the end of 2009, 300 estimated by the end of 2010) while advertising <strong>revenues are growing</strong> (see chart top left)&#8230; every <a title="&quot;... Easier payment mechanics such as premium SMS and prepaid cards (as opposed to credit cards) will lower the barrier for conversion for virtual worlds. This plus an increase in perceived value of virtual worlds (from parents) will assist in the revenue growth...&quot;" href="http://www.kzero.co.uk/blog/?p=2845" target="_blank"><strong>TV show in the US is beginning to create its own virtual world</strong></a>. Why not get a life instead and spend some time in the real world = building social skills as a teen might be a more productive way of spending time.</p>
<p><strong>#SMfailure USA</strong> =&gt; after last week&#8217;s attempt by the <strong><a title="&quot;... And players…and I mean this literally…keep your eye on the ball and not on Twitter. While cultivating relationships with your fans to shift from a fandom to a real community is important, your job is to win...&quot;" href="http://www.briansolis.com/2009/09/no-tweets-for-you-nfl-bans-tweets-before-during-and-after-games/" target="_blank">NFL to ban tweeting before, during and after games</a></strong> &#8211; honest =&gt; Orwell&#8217;s Big Brother returns or just plain stupid? =&gt; <strong>NOW #SMfailure UK =&gt; in the government &#8211; 10 Downing Street&#8217;s</strong> new <a title="UK Gov &amp; Downing Street strategy for Twitter - politicos fail to understand social media" href="http://www.scribd.com/doc/17313280/Template-Twitter-Strategy-for-Government-Departments" target="_blank">Twitter <strong>rule requires that every tweet must be approved before release</strong> &#8211; seriously impractical</a>.</p>
<p>#trends2watch =&gt; <a title="&quot;The key to AnyClip’s accuracy is their wide variety of sources for information about films. They pull from public sources (e.g., digging through closed captions and subtitles), but they also have an easy to use interface for manually plugging in data for any film in their database (similar to Youtube’s annotation feature). Right now the manual work is being done by AnyClip workers, but I could see them potentially crowdsourcing it down the line and using data inputted by general users.&quot;" href="http://anyclip.com/" target="_blank"><strong>Search engine</strong> in the making &#8211; <strong>find any movie clip</strong></a> &#8211; will Hollywood go for it?</p>
<p>#first2move http://bit.ly/1jnRhT <strong><a title="risky move - but if it works - it will help in rebuilding trust" href="http://www.gm.com/guarantee/?brandId=gm&amp;src=gm_com&amp;evar24=gm_com_hom_60DayGuarantee" target="_blank">General Motors offers 60-day return policy</a></strong>. Those few that will be returned = very low value #risk2watch</p>
<p><strong>InfoSec</strong><br />
#threats2watch <strong><a title="The best solution I’ve heard so far: Monitoring systems that can quickly detect an attack and warn publishers that they’re running malvertisements." href="http://mediamemo.allthingsd.com/20090918/microsoft-goes-hunting-for-malvertisements/" target="_blank">Microsoft hit by malware attack</a></strong> similar to the recent one against the New York Times. MS files lawsuit and goes hunting for the culprits &#8211; will they catch them? &#8230;Stay tuned! #things2patch</p>
<p><strong>Actionable Metrics: Standards, Testing and Trends</strong><br />
VERY USEFUL <a title="best metrics, social media analytics - get a handle on this challenge now" href="http://commetrics.com/articles/implement-5-tips/" target="_blank"><strong>KPI experts&#8217; top 5 secrets</strong></a> &#8211; things to watch out for and no <strong>it is not ROI</strong> but &#8230;  #tips2follow &#8211; hands-on!</p>
<p><strong>That&#8217;s the way we saw things this week; now it’s your turn</strong>. Did we miss anything important? Please add it below as a comment, along with a link. Looking forward to hearing from you!</p>

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