Posts tagged as:

social CRM

Following best practice helps reduce your risks. But how do you know your translated sales brochure conveys your message correctly?

So your bank follows you on Twitter… does that mean they really like and pay attention to you or are they just going with the flow of non-starter corporate social media efforts?

Moving from engagement to impact: a systematic approach for scoring your conversation – how do you rank?

Moving from engagement to impact – a systematic approach for getting results that trigger actions which help improve your bottom line.

ComMetrics cost classification model for better cost accounting: Trying to engage on Facebook page – what to look out for if you want to win new clients.

No one has been more successful at getting consumers to pay for digital wares than Apple, but now, they need to tread carefully: we tell you why.

ComMetrics cost classification model for better cost accounting: Running a promotion on your Facebook page – what to look out for if you want to win new clients.

ComMetrics cost classification model for better cost accounting: 2 tips to grow and maintain the corporate Facebook page while keeping costs in check.

ComMetrics cost classification model for better cost accounting: 2 tips for tightwads to save before (re)-launching the company’s Facebook page.

ComMetrics cost classification model for better cost accounting: 2 tips for managing social media marketing with full cost accounting for return on investment.