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social media disasters

Social media DOs and DON’Ts: 8 pivotal tips

by Urs E. Gattiker on 2010/07/21 · 71 comments 16,976 views

in a dos and don'ts

Skillfully interacting with and listening to customers is essential. These tips will help you reach a level of social media savvy that will boost results.

This starts a series of posts about c-level (CEO, CIO, COO) or c-suite blogging. Here we focus on three airlines and their corporate blogs. All three airlines use social media channels to reach their target audiences in different ways and they all have had their successes and failuresWe have tried to outline some of the […]